Features

Everything you need. Nothing you don't.

XMT is deliberately simple. No funnels, no workflow builders, no dashboards full of charts you'll never read.

Calls

Missed & unanswered call handling

Calls you can't get to are handled instead of being lost to voicemail.

Calls answered for you

The caller is greeted by our AI and asked the questions your business needs answered.

Custom business call flow

The greeting and questions are configured around how your business works.

Customer detail collection

Name, phone number, suburb or location and anything else you ask for.

Job & enquiry qualification

Find out what the job actually is before you ring them back.

Enquiry summaries

A short, plain-English summary of what the customer wants.

Leads & customers

Automatic lead capture

Handled enquiries become leads — no writing things on the back of a docket.

Lead dashboard

New, Completed, Booked, Contacted and Lost — one simple list you can scan.

Customer follow-up messages

Customers can receive a confirmation message after their enquiry.

Customer messaging

Text customers back from a familiar SMS-style conversation view.

Notifications

Get the useful enquiry information so you know when someone needs a call back.

Bookings

Booking requests

On the Booking plan, customers can request a preferred date and time.

Appointment organisation

Today, Upcoming and Past booking requests with the customer, job and phone number.

Setup & support

Setup and testing

We set it up, test it and launch it with you — you don't configure anything.