Features
Everything you need. Nothing you don't.
XMT is deliberately simple. No funnels, no workflow builders, no dashboards full of charts you'll never read.
Calls
Missed & unanswered call handling
Calls you can't get to are handled instead of being lost to voicemail.
Calls answered for you
The caller is greeted by our AI and asked the questions your business needs answered.
Custom business call flow
The greeting and questions are configured around how your business works.
Customer detail collection
Name, phone number, suburb or location and anything else you ask for.
Job & enquiry qualification
Find out what the job actually is before you ring them back.
Enquiry summaries
A short, plain-English summary of what the customer wants.
Leads & customers
Automatic lead capture
Handled enquiries become leads — no writing things on the back of a docket.
Lead dashboard
New, Completed, Booked, Contacted and Lost — one simple list you can scan.
Customer follow-up messages
Customers can receive a confirmation message after their enquiry.
Customer messaging
Text customers back from a familiar SMS-style conversation view.
Notifications
Get the useful enquiry information so you know when someone needs a call back.
Bookings
Booking requests
On the Booking plan, customers can request a preferred date and time.
Appointment organisation
Today, Upcoming and Past booking requests with the customer, job and phone number.
Setup & support
Setup and testing
We set it up, test it and launch it with you — you don't configure anything.
