Frequently Asked Questions

XMT helps handle missed or unanswered calls by collecting customer details, sending follow-up messages, and adding new enquiries into a lead dashboard.

No. XMT is designed to help when you are busy, unavailable, on another job, or unable to answer. You can still answer calls normally.

The system can collect the customer’s name, phone number, location, job details, booking request, and other details your business needs.

Yes. If you choose the booking setup, customers can request a suitable time and the booking details can be added into your system.

In most cases, no. Your existing number can usually be forwarded to the XMT call system when you miss or do not answer a call.

Yes. You can receive the key customer details so you know who contacted you and what they need.

Yes. Each setup is adjusted to suit your business, services, messages, booking process, and preferred follow-up flow.

Yes. A 14-day trial is available so you can test the system before committing long term.

Pricing may vary depending on your setup, call volume, SMS usage, booking needs, and any extra automation required.

Submit the contact form or request a setup call, and we’ll help work out the best setup for your business.